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Privacy Policy

/Last Updated: Jan 14, 2026
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This Privacy Policy explains how BizOps collects, uses, discloses, and protects information when you access or use our websites, applications, and related services.

Template Note: This document is a draft. Review with legal counsel before production use.

1. Who We Are / Contact

For privacy questions or requests, contact: support@trybizops.com.

2. Key Definitions

Provider
A <BrandLogoText /> account holder (the business owner/operator).
End Customer
A Provider's customer (e.g., someone booking an appointment).
Customer Data
Information that a Provider (or End Customer) submits (e.g., client records, invoices).

3. Roles: Provider vs. End Customer

BizOps provides the platform that Providers use to run their business operations.

Important Distinction
  • Provider Data: We act as a controller for your account info.
  • Customer Data: We act as a processor for your client list and bookings.

4. Information We Collect

A. Information you provide directly
  • Provider Profile: Email, business name, settings, and branding assets.
  • Customer Data: Client contacts, bookings, invoices, expenses, and messages.
  • Support: Tickets and technical metadata you submit.
B. Content for AI Features

If you use AI features (receipt scanning, voice notes), we process the uploaded text, images, and audio.

C. Payment Information

We use third-party processors (e.g., Stripe). We do not store full credit card numbers.

5. How We Use Information

We use information to operate the Service, process payments, send transactional notifications (like booking confirmations), and prevent fraud.

6. How We Share Information

We do not sell personal information. We disclose info to:

  • Service Providers: Database (Supabase), Payments (Stripe), SMS (Twilio), Email (SMTP), and AI providers (OpenAI/Google).
  • Legal Compliance: To comply with laws or subpoenas.
  • Business Transfers: In the event of a merger or acquisition.

7. Data Retention

We retain info as long as necessary to provide the Services. Providers can request deletion by contacting support.

8. Security

We implement reasonable safeguards. However, no method of transmission is 100% secure.

10. Your Choices & Rights

Marketing Opt-Out

Unsubscribe via email links. Reply STOP to SMS.

Access & Deletion

Providers can update profile info in settings. End Customers should contact the Provider directly.

12. Children's Privacy

The Services are not intended for children under 13. We do not knowingly collect info from children.

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